Do I need a settlement agent when selling my house in WA?

If you're preparing to sell your home in Western Australia, you’ve likely come across the term settlement agent, and you might be wondering…

• Do I really need one?

• What do they actually do?

• And how do I choose the right one?

In this blog, we’ll answer all these questions and more - breaking it down simply and clearly so you know exactly what you need!

What is a settlement agent?

In WA, a settlement agent (also known as a conveyancer) is a licensed professional who manages the legal and financial side of your property transfer. They make sure everything runs smoothly from contract to keys, including:

• Preparing and lodging the legal documents to transfer ownership from the seller to the buyer

• Liaising with banks, real estate agents, and government bodies to facilitate the transfer

• Ensuring rates and taxes are adjusted correctly

• Arranging payment of the purchase price from the buyer to the seller on settlement, and ensuring that the funds are distributed accurately

While it’s legally possible to handle your own settlement, it’s rarely advisable.  

The process can be complex, time-sensitive, and (very) costly if mistakes are made.

When should I speak to a settlement agent?

You don’t need to wait until your property is under offer to speak to a settlement agent. In fact, it’s a smart move to get in touch early, around the time you list your home for sale.

Why?  Because your settlement agent can help:

• Review your contract before it’s signed

• Flag any special conditions that might cause issues later

• Provide guidance if you’re selling privately

• Make sure you understand your rights and responsibilities from the get-go

As your conveyancer, we work in parallel with your real estate agent.  While they focus on the sale itself, we’ll handle all the paperwork in the background and necessary legalities.

How do I choose the right settlement agent?

Not all conveyancing services are created equal, and when you're selling something as valuable as your home, it's worth doing a little homework. Here are a few smart questions to ask when comparing settlement agents in WA:

1. How are documents signed?

Some conveyancers still require in-person appointments to sign paperwork, or will send them to you by email to print, sign & scan back. Others, like North Shore Conveyancing, offer electronic signing (like DocuSign), giving you the flexibility to review and sign from your couch (or even while away on holidays).

If convenience matters to you (especially if you’re juggling work, family, or travel), check that they can accommodate digital signing.

2. How is ID verification handled?

As part of your settlement, you will need to complete an ID check, officially known as Verification of Identity (VOI).  This is a legal requirement when buying or selling property in WA. Ask your settlement agent:

• Do I need to come into the office with my ID?

• Can it be done remotely, using my smartphone?

• What provider do you use, and is my data stored securely?

At North Shore Conveyancing, for example, we use Australian-based provider Scantek, which allows clients to verify their ID from anywhere using their smartphone.  We’ve chosen to partner with Scantek as they are ISO27001 certified and all data is stored in Australia. In a time where data breaches are happening to companies like Qantas and Optus, we have made sure to partner with organisations with the highest security standards to keep your personal information safe.

3. Who will actually be managing my file?

This is a big one. Some agencies assign your settlement to a junior clerk juggling 80+ files at once. Others (especially smaller, boutique firms) offer a more personalised experience, where your file is managed by a licensed conveyancer with a smaller portfolio and more time to dedicate to your questions (and to any curveballs that may arise along the way).

If personal service and peace of mind are important to you, ask “Will I be working with a qualified conveyancer directly?”.

The local advantage

Choosing a local settlement agent can also be a big plus, especially if they know your area well. At North Shore Conveyancing, we’re based right here in Kallaroo and work regularly with sellers in Mullaloo, Hillarys, Joondalup and surrounds. That means we know the local councils, understand common queries, and can connect with other professionals in your area when needed.

So… do I need a settlement agent when selling in WA?

Technically, no. But practically - for most sellers - the answer is yes. A good settlement agent will protect your legal and financial interests, prevent costly delays, and make the process easier (and less stressful) for everyone involved.

Whether you’re selling an investment property in Joondalup or moving out of the family home in Mullaloo, the right settlement agent will make a big difference to your experience.

And it starts with a simple chat.

• Call or email your shortlisted agent to ask those key questions.

• Don’t be afraid to get a feel for how they operate. 

• And most importantly: choose someone you feel comfortable with.

FAQ: Selling a house in WA

Do I legally need a settlement agent in WA?

No, but it's highly recommended. The process is complex and mistakes can lead to financial penalties or delays.

Can I use a settlement agent if I’m selling privately (without a real estate agent)?

Absolutely. In fact, your settlement agent can provide extra guidance around contracts and documentation if you're selling without an agent.

When should I contact a settlement agent - before or after finding a buyer?

Ideally, before. Early contact gives you the chance to review contracts and feel confident heading into negotiations.

Selling in Perth and want a northern suburbs conveyancer who offers a seamless, secure settlement experience?

North Shore Conveyancing is based locally in Kallaroo and offers a modern, human-first approach to settlement. Get in touch with Katelyn today for a quick chat - no pressure, no jargon, just the practical help you’re looking for, for your property sale.